Privacy & Cookies

Who We Are

Our company operates under the registered name “Theoprofil”, founded in 2002, and its business activity includes the trading of polyurethane panels and sheet metal, as well as the manufacture of polyurethane panel production machinery and special panel components – accessories.

Personal Data and Privacy

Data Collection

Cases in which you may be asked to provide us with your data and the type of data involved:

  • When purchasing products from our online store, placing an order by telephone or placing an order via e-mail.
    • Personal data you may be asked to provide: name, address, email address, telephone number and other contact details.
  • Accessing our online store, registering on our social media pages and subscribing to our promotional activities (newsletter)
    • Personal data you provide: Account information, such as username, device information, IP address, cookie data and location. Optionally (for newsletter registration), you may be asked to provide your full name and whether you are a professional or private individual. The latter is intended to allow us to send you material that may be relevant to you depending on the circumstances.

Data Processing

Your data is processed during orders and payments for our products, for refunds and for communication with you (communication with you takes place at your request).

Legal Basis for Data Processing

We may use your data in the following cases:

  • Communicating with you regarding your requests, responding to questions, comments and complaints. Communicating with you regarding your purchases and orders.
  • Informing you about our products and offers (subject to your consent).
  • Conducting analyses of your data regarding purchasing trends in order to improve and upgrade the range of products we provide to you.
  • For the prevention of fraud and other criminal activities.
  • For network and information security, in order to take measures to protect your information from loss, damage, theft or unauthorized access.

Data Retention Period

Retention period for inactive accounts: